Speaking Services

Jeff Denning and Judy Bee have spoken before hundreds of groups throughout the United States and Australia. Choose from these topics for your next meeting.

Management

• Physicians as Managers: Running the Practice as if Your Livelihood Depends On It
• Crisis Management: What will you do Tomorrow when the Disaster hits Tonight?
• Barriers to Administrators' Success: A Consultant's Perspective
• Increasing Practice Profits: Making Ten Plus Ten Equal Thirty
• Asking for Help: When Should Practices Consider a Consultant?
• Making the Most of Private Practice: What Physicians and Administrators Need to Know About the best new Strategies for the Tough times ahead
• Supervising: Making the Number One Responsibility of a Manager Easier
• Performance and Compensation Reviews: Getting the Dread Out
• Efficient Management: Getting More Done in Less Time
• Negotiation: Getting to the Handshake Without Getting an Ulcer
• How to Develop Your Manager: When You Can't Hire a Good One, Grow Your Own

Marketing

• Confronting the Forces of Change: Staying Rational and Two deviations above the mean
• How to Attract and Keep the best patients: Re-Energizing the Primary Care Practice
• Referrals: How to Get Them and Keep Your Sources Happy
• Treating Patients Right: Tact, Courtesy and Diplomacy in the Medical Office
• Giving More Efficient Patient Service: Patient Flow Techniques for Today's Demanding Patients
• Case Mix Management: Is Success Killing Your Practice?
• Is Bigger Better? Thinking About Expanding (and Contracting) in Turbulent Times
• Enhancing the Physician's Image: Techniques to Keep Patients Happy and Doctors Out of Court

Group Practice

• Repositioning Your Practice Through Mergers and Acquisitions: Group Formation in the '90s
• Compensating the Doctors: Using Paychecks to Meet Your Objectives
• Leadership vs. Management: Administrative Roles in Everyday Practice
• Entrances and Exits: A Checklist of Issues for When Physicians Join and Leave the Group
• Planning: The Singular Difference Between Good and Extraordinary Practices

Personnel

• Training Employees: Why "Send 'em to a Seminar" Isn't Enough
• Letting the Work Supervise the Worker: How Standards-Based Job Descriptions Improve Performance
• Personnel Policies and Work Rules: Using Fairness and Open Communication to Avoid Costly Management Mistakes

Billing, Collections and Insurance Processing

• The Insurance Coding Problem: How to Get Better Physician Cooperation for Better Reimbursement
• Claims Administration Techniques to Speed Payments
• Collection Follow-up Techniques That Work
• Evening the Odds with Medicare
• Writing Insurance Claims the Pay

Patient Flow Management

• Reorganizing the Office: Using Task Analysis to Rethink Your Patient Service Roles
• Appointment Scheduling to Raise Your Income

Other Physician Issues

• Retirement: A Checklist of Issues to Face before You Quit
• Embezzlement and Incompetence: Protecting Your Practice from These Twins